All orders are processed within 1 to 3 business days and delivery usually 5-7 business days.
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We are sure you will fall in LOVE...but if you don't, we're here for you.
Please contact Madame Kasongo for any return, exchange or concerns you may have. Returns and exchanges are accepted within 10 days of purchase.
Madame Kasongo takes time to quality check every piece prior to shipment so please take care to return items with the original tags, unworn and undamaged.
Madame Kasongo will gladly provide standard shipping for returns as long as the above conditions are met. Initial shipping charges cannot be refunded. Please allow adequate time for return receipt and processing.
Madame Kasongo is not responsible for any returns lost, stolen or damaged in the process.
Sale items are NON refundable.